Shipping & Returns Policy

Last updated: September 28, 2026

This policy applies to orders placed on braveandwell.com, which is operated by Brave and Well LLC in Austin, Texas.

Where we ship

We ship physical products to addresses within the United States only. We do not offer international shipping at this time.

Shipping cost

Shipping is a flat rate of $6.95 per order within the United States, no matter how many items you order. The shipping cost is shown at checkout before you pay.

Processing time

Orders are processed and shipped within 3–5 business days after payment is received. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays are processed the next business day.

Delivery time

After your order ships, delivery usually takes 5–10 business days, depending on your location. We ship with standard carriers such as USPS, UPS, or FedEx.

In total, most orders arrive within 8–15 business days of purchase.

Order tracking

When your order ships, you'll receive a shipping confirmation email with tracking information when it is available.

Digital products

Digital products, such as templates, bundles, workbooks, and downloadable guides, are not shipped. They're delivered by email and download link right after purchase, at no shipping cost. If you don't receive your download, check your spam folder or email us.

Lost or delayed packages

If your tracking hasn't updated in 7 business days, or your package is marked delivered but you can't find it, email us at support@braveandwell.com and we'll help you work with the carrier.

Damaged or defective items

If your item arrives damaged or defective, email support@braveandwell.com within 7 days of delivery. Include your order number and a photo of the item and packaging. We'll send a replacement or issue a refund to your original payment method.

Returns and exchanges

All sales of physical products are final. We do not accept returns or exchanges for a change of mind. Items that arrive damaged or defective are covered above. If we ask you to send a defective item back, please return it in its original packaging. We'll let you know if we'll cover the return shipping cost.

Digital products are non-refundable once they have been delivered.

Cancellations

Orders can't be cancelled once they're placed. If you need to change something, email us right away. If your order hasn't shipped yet, we'll do our best to help.

Questions

Email support@braveandwell.com.